In the literature of wireless sensor networks (WSNs), a well studied problem is that of achieving full sevice discovery within a region according to the topology model of coverage. Furthermore, there are 17 indicators in quadrant B as a good services. Based on the cartecius diagram, There are 24 indicators in quadrant A, 2 indicators in quadrant C, and 6 indicators in quadrant D need to be improved. This matter can be seen from all of t-count variable which hasn’t exceed t-table. In addition, the F-test showed that service quality had a low significant impact on customer’s satisfaction with the level of significance of 0.1 or 10%. In fact, evidently among the five dimension, only dimesion of tangible, reliability, emphaty and responsiveness was in quadrant A and B with percentace of customer”s statisfaction 48% and 34%, on the otherhand dimension of assurance was in quadrant C and D with percentace of customer”s statisfaction 4% and 12%. This research purposed to identify and analyze how far the service quality to the level of customer’s satisfaction (Case Study in Sangga Buana University), By results of data processed on respondent preferences, it generally showed that each of variable of sevice quality has a suitability of expectation 61.20% (X1), 65.77% (X2), 65.82% (X3), 68.75% (X4), and 67.69% (X5) to customer’s satisfaction. The main output of this community sevice activity is the existence of businessbrand, better packaging design and IUMK registered number has been obtained as a sign of business legality, as astrengthening of the competitiveness of shrimp paste products belonging to each partner of this activities The implementation of activities begins withconsultation at Geuchik and Director of BUMG Simpang Lhee then do socialization about the importance of businessbrand and good packaging design on product to the partners of activities and, accompany partners to fulfill therequirement in handling IUMK business. Thiscommunity service activity aims to accompany the micro-business of shrimp-processing paste in Simpang Lhee Village inthe making of better brand and packaging design as an effort to strengthen their product competitiveness, and IUMKregistration as proof of the legality of business activity concerned. Unfortunately their products do not yet have a brand, good packaging design and business legality.
The results of situational analysis were identified the product of shrimp paste produced by the partners of thiscommunity service activity has covered the region of Aceh and Sumatera, some cities in Java Island, and even toMalaysia.
Furthemore, the partial test result found that the service quality, price and store atmosphere variables had significant and positive effects on customer satisfaction. As the result of multiple determination coefficient, the variables of sevice quality, price, and store atmosphere were about 58.8%, indicating the customer satisfaction variable. While, the result of feasibility test, the regression model that was utilized in this study was feasible. Moreover, the analysis technique for this research data applied multiple regression models.The result of classic assumption test that were obtained from normality, multicollinearity and heteroscedasticity indicated that all variables did not contravene the specified condition. The sampling technique was incidental sampling technique thus the samples were 100 customers who were unintentionally met at Cangkir Coffee Surabaya. The population of this study were customer of cangkir Coffee Surabaya. The research object was Cangkir Coffee in Surabaya. This is study aimed to investigate the effect of service quality, price and store atmosphere on customer satisfaction. (4) Learning orientation has no significant effect on hotel performance.(5)Sevice quality has a positive and significant effect on hotel performance This study was conducted to test the model of the effect of entrepreneurial orientation, and learning orientation on service quality and hotel performance and the result show that the model developed in this study is acceptable, meaning that the model in this study can be used as a model to improve performance star hotel in East Kalimantan. The results of research and testing using PLS with the SmartPLS v.3 program show (1) Entrepreneurial orientation has no signifikan effect on service quality.(2) Learning orientation has a positive and significant effect on service quality.(3) Entrepreneurial orientation has a positive and significant effect on hotel performance. This study aims to prove and analyze service quality as a mediating variable of the influence of entrepreneurial orientation, and learning orientation on the performance of star hotels in East Kalimantan.
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